STANDORT

Wacholderweg 8

41564 Kaarst
GERMANY


INFORMATIONEN

info@luxstein.de

FAQ

  • What is Luxstein and what do you specialize in?

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  • What makes Iranian natural stones special?

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  • What stone types do you offer?

    We specialize in three premium natural stone types, each carefully selected from the finest Iranian quarries:


    Travertine Collection: Our travertine collection features the renowned Dare Bukhari Travertine, sourced directly from the heart of Iran. This exceptional stone is known for its warm, earthy tones and distinctive natural patterns that create stunning architectural features.


    Marble Collection: Our marble collection showcases exquisite stones with unique patterns and exceptional durability. Each piece demonstrates the superior quality that Iranian marble is famous for, with distinctive veining and color variations that make every installation unique.


    Onyx Collection: Our onyx collection offers translucent beauty perfect for creating stunning backlit features and luxury surfaces. The unique properties of Iranian onyx allow for dramatic lighting effects that transform any space into a luxurious environment.

  • How do your stones compare to other natural stones on the market?

    Our Iranian natural stones offer several advantages over stones from other regions. The geological conditions in Iran have created stones with superior density and durability, making them ideal for both interior and exterior applications. The unique mineral compositions result in distinctive colors and patterns that cannot be replicated artificially or found in stones from other regions.


    In terms of quality, our stones undergo rigorous selection processes both at the quarry and upon arrival in Germany. We maintain strict quality control standards that exceed industry norms, ensuring that every piece meets our exacting specifications for color consistency, structural integrity, and finish quality.


    The aesthetic qualities of Iranian stones are particularly noteworthy. The natural patterns, color variations, and textures have been formed over millions of years, creating unique characteristics that add significant value to any architectural or design project.

  • Are your stones suitable for both interior and exterior applications?

    Yes, our natural stones are suitable for a wide range of applications, though specific recommendations depend on the stone type and intended use. Our travertine and marble collections are excellent for both interior and exterior applications, including flooring, wall cladding, countertops, and architectural features.


    For exterior applications, we particularly recommend our travertine and marble selections, as they have proven durability against weather conditions and maintain their appearance over time. These stones have been used in architectural projects throughout Europe and have demonstrated excellent performance in various climatic conditions.


    Our onyx collection is primarily recommended for interior applications where its translucent properties can be fully appreciated, particularly in backlit installations. While onyx can be used in some exterior applications, we typically recommend it for interior features where its unique beauty can be protected and highlighted.



  • Do you offer custom sizing and finishing options?

    We work closely with our clients to provide stones in the sizes and finishes that best meet their project requirements. While we maintain standard sizes for efficient inventory management, we can arrange for custom sizing through our network of professional fabricators and processing facilities.


    Our finishing options include various surface treatments such as polished, honed, brushed, and tumbled finishes, depending on the stone type and intended application. We can also coordinate special edge treatments and custom shapes for unique architectural features.


    For large commercial projects or special requirements, we recommend discussing your specific needs with our technical team early in the planning process. This allows us to coordinate with our suppliers and fabricators to ensure optimal results and timely delivery.

  • What is Dare Bukhari Travertine and what makes it special?

    Dare Bukhari Travertine is our flagship travertine product, sourced from one of Iran's most prestigious quarries located in the heart of the country. This exceptional stone is renowned for its warm, honey-colored tones and distinctive natural patterns that have made it a favorite among architects and designers worldwide.


    The unique geological conditions in the Dare Bukhari region have created travertine with exceptional density and durability, making it suitable for both high-traffic commercial applications and elegant residential projects. The stone's natural porosity provides excellent thermal properties, making it comfortable underfoot and naturally slip-resistant when properly finished.


    What sets Dare Bukhari Travertine apart is its consistent quality and distinctive appearance. Unlike travertine from other regions, Dare Bukhari maintains remarkable color consistency while still offering the natural variation that makes each installation unique. The stone's natural patterns and textures create visual interest without being overwhelming, making it versatile for various design styles.



  • How often do your stones need to be sealed?

    Sealing requirements vary significantly depending on stone type, application, and usage levels. Travertine typically requires sealing every 1-2 years for interior applications and annually for exterior applications or high-traffic areas. The porous nature of travertine makes regular sealing essential for stain protection and long-term appearance.


    Marble sealing requirements depend on the specific variety and application. Dense, low-porosity marbles may need sealing every 2-3 years, while more porous varieties may require annual sealing. Kitchen and bathroom applications typically require more frequent sealing due to exposure to moisture and potential staining agents.


    Onyx requires the most frequent sealing, typically every 6-12 months depending on usage. The delicate nature of onyx and its susceptibility to staining make regular sealing essential for maintaining its appearance and protecting the investment in this premium material.

  • Do you ship throughout Europe?

    Yes, we provide delivery services throughout Europe through our network of logistics partners and transportation specialists. Our distribution system is designed to handle the special requirements of natural stone transportation, including proper packaging, secure loading, and careful handling.


    Delivery options include direct shipment to project sites, delivery to fabrication facilities, or delivery to local distributors depending on project requirements and customer preferences. We can coordinate with installation teams to ensure materials arrive when needed and in proper condition.


    Shipping costs and delivery schedules vary depending on destination, quantity, and delivery requirements. Our logistics team provides detailed shipping information including costs, transit times, and delivery procedures as part of the quotation process.

  • What are your minimum order quantities?

    Our minimum order quantity (MOQ) is one full container load, which equals approximately 500 square meters of natural stone. This MOQ reflects our business model as an importer and distributor, allowing us to maintain competitive pricing while ensuring efficient logistics from Iran to Europe.


    The container load MOQ applies to all our stone types - travertine, marble, and onyx - and ensures optimal transportation efficiency and cost-effectiveness. This quantity typically suits medium to large commercial projects, multi-unit residential developments, or distributors serving regional markets.


    For projects requiring less than 500 square meters, we work with a network of local distributors and fabricators throughout Europe who purchase full container loads and can supply smaller quantities for individual projects. Our sales team can provide referrals to qualified local partners who stock our materials and can accommodate smaller residential or commercial applications.


    The 500 sqm container load can include mixed stone types and sizes to meet diverse project requirements, allowing customers to optimize their orders across multiple projects or applications. Our logistics team works with customers to plan container loads that maximize value and minimize waste.



  • What is your ordering process and lead times?

    Our ordering process is designed to be straightforward while ensuring accuracy and timely delivery. Initial inquiries should include project details such as stone type, quantities, dimensions, finishes, and delivery requirements. Our sales team will provide detailed quotations including specifications, pricing, and delivery schedules.


    Standard lead times vary depending on material type and availability, typically ranging from 4-8 weeks for stock materials to 8-12 weeks for special orders or custom processing. Lead times may be extended during peak seasons or for particularly large orders that require special coordination with our suppliers.


    We recommend placing orders as early as possible in the project timeline to ensure material availability and allow for any unforeseen delays. Our team provides regular updates on order status and can coordinate delivery schedules to match construction timelines.

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